WFH vs. RTW, part 1: Something to talk about
As everyone has seen over the last 2.5 years, every business entity has had to deal with the labour organization aspects of the pandemic. Separate from all the labour and health and safety issues, or supply-chain issues, one of the most pervasive questions has simply been one of location. Could employees work from home or did they need to return to work at a specified location? In the private-sector goods and services world, many of those business decisions were obvious. For example, fast-food restaurants in set locations needed employees to be on-site to work. It’s hard to flip a burger in your kitchen and upload it to the drive-through window.
But many knowledge-economy jobs are digitally-enabled. People could and did pivot to work from home when the pandemic hit. Banks. Gig economy workers. IT. Insurance. And, yes, government.
For the Canadian government, that was about 360,000 employees suddenly working from home. I’ll go into more details in future posts, but let’s say generally that the response was positive from most employees (> 80%, with > 95% in some cases). Fast-forward 2.5y, and they are still mostly working from home. Departments have experimented with different pilot options, while some went back earlier to hybrid configs (some days in the office, some days at home) and others doing specific jobs were in-office immediately.… Read the rest







